Have you faced any issues with WHMCS-SolusVM integration?
Issue
When you check the "Products/Services" for any VPS and get a message at the "Control" section
<Connection Error>
Reason
It's a communication issue between WHMCS server and SolusVM master server.
Fix
You need to check the API key details that you get from SolusVM. Do below steps
1. Login to your SolusVM master server and go to Configuration > API Users > Create API User.
The issue is, you need to give access to the main IP of the WHMCS server there. If you gave wrong IP, then
2. There will be an option to edit the API access, click on that and add main IP of your WHMCS server there.
3. Copy the API key and ID and paste that in
WHMCS > Setup > Products/Services > Servers > [Select Server] > Edit > Server Details (Section)
Type: Solusvmpro
Username: API ID
Password: API Key
Secure: Tick that option (Tick to use SSL Mode for Connections)
Please refer: https://documentation.solusvm.com/display/DOCS/Adding+a+Master+to+WHMCS
This will fix the issue :)
Issue
When you check the "Products/Services" for any VPS and get a message at the "Control" section
<Connection Error>
Reason
It's a communication issue between WHMCS server and SolusVM master server.
Fix
You need to check the API key details that you get from SolusVM. Do below steps
1. Login to your SolusVM master server and go to Configuration > API Users > Create API User.
The issue is, you need to give access to the main IP of the WHMCS server there. If you gave wrong IP, then
2. There will be an option to edit the API access, click on that and add main IP of your WHMCS server there.
3. Copy the API key and ID and paste that in
WHMCS > Setup > Products/Services > Servers > [Select Server] > Edit > Server Details (Section)
Type: Solusvmpro
Username: API ID
Password: API Key
Secure: Tick that option (Tick to use SSL Mode for Connections)
Please refer: https://documentation.solusvm.com/display/DOCS/Adding+a+Master+to+WHMCS
This will fix the issue :)
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